At Livespace, we love enabling SMB success by helping sales teams worldwide achieve predictable growth through sharing knowledge and best practices thanks to our process-oriented SaaS CRM.
On our way to becoming a true product-driven company, we are looking for a Product Manager, who will be a part of a team responsible for creating exceptional customer service and customer education experience and creating new standards in this area.
In your role as a Product Manager, you will do your best to understand your users, own lead conversion, analyze metrics, diagnose impactful projects, collaborate on feature delivery, engage with clients, and deliver business value every sprint.
Ready for your next adventure?
Here’s what you will be doing:
- take all possible actions to understand your users
- take ownership over conversion (turning incoming leads into customers)
- analyze the key metrics (CVR, mCVRs, MAU, LTV, NPS) to comprehend their underlying factors, and test strategies to influence them
- seek mechanisms and tools to achieve the goals
- diagnose which projects have real impact and which do not
- delivering features with the technical team, and checking their effectiveness
- conduct surveys, shadow customer support, accompany sales representatives to sales meetings - do everything you need to understand clients better
- deliver business value in every 2-week sprint
About you:
- curious by nature
- take ownership
- recognize the difference between a project and a product
- understand that work on a product is never finished
- know how to engage with users
- can write clearly and in the way that is understandable to both technical and non-technical audiences
- capable of making decisions with incomplete information
- consistently challenging the status quo, refusing to settle for the familiar, and continuously formulating and testing new hypotheses.
- friendly and supportive, get along with the team well
Our requirements:
- +3 years of experience as a Product Manager in SaaS product company
- proficiency in conducting client interviews
- experience in working with metrics such as CVR, mCVRs, MAU, LTV, NPS
- very good command of English
What we offer:
Livespace has been growing steadily for 10 years, which offers tranquility, time to reflect, understand the user, and contemplate strategy. There is a runway to understand the product and build something valuable.
At Livespace, your work matters. Not only do we provide an environment where everyone can excel and achieve their full potential – we have fun doing it!
- Competitive salary:
- 20 000 PLN net (invoice value) on B2B Contract, or
- 16 500 PLN gross on UoP
depending on skill and experience
- Monthly benefit budget in NAIS, for discretionary use (sports package, etc.)
- Private health package provided by Allianz
- Flexible work environment – 100% remote or hybrid from our Mokotów (Warsaw) office.
- Solid substantive and practical support – we're dedicated to continuous learning.
- A Macbook to work on, plus whatever you need to make your workspace ultimate.
- Lots of independence and space to try out your own ideas – we love new ideas and go-getters.
- An open and friendly environment, filled with awesome people you can count on for a helping hand, a great conversation, and a good laugh.
- The chance to show off your trivia mastery skills with our team-made Kahoots, during our weekly All Hands meetings.
Good to know:
All positions require a job-specific assignment to be completed.
We’re waiting for you. Apply now!
Why join Livespace?
We've got 5 great reasons for you!
You'll be creating a CRM that has our clients' hearts.
- Livespace looks at sales differently, our process-focus means that our clients are working in a CRM that really reflects their day-to-day and helps them practically achieve their targets and goals.
You'll be responsible for your own backyard.
- We say no to micro-management. We take ownership of our work and strive to perform at a recommendation-worthy level at all times. And, because we work in Scrum, we're able to keep random tasks and unplanned work from causing chaos in our everyday work.
You'll have room to experiment.
- We're ambitious, creative, and like to take on new challenges and ideas while keeping in mind the risk and consequences involved. We're not afraid of making mistakes, but we do like to learn from them as fast as possible.
You'll have room to grow and experts to lean on.
- We pride ourselves on being experts and keeping a growth-mindset going in everything we do. Sharing knowledge and best practices are at the heart of culture. We make sure to stay on top of the innovation and take advantage of outside expertise as part of our everyday work.
You can count on stability.
- Livespace isn't your typical start-up. We've been on the market for over 10 years and we continue to grow. You can count on a stable workplace with us!
Reporting to:
Head of Product
Seniority Level:
Specialist
Who you will meet with during the recruitment process:
Head of Product - Marcin Zaremba
CEO - Michał Skurowski
About Livespace:
Every day, Livespace enables over 1200 companies around the world to optimize their B2B sales activities and exceed their targets. Our mission is to foster SMB success through process automation and cultivating sales expertise.